Privacy Policy – EverPaw

1. Introduction

At EverPaw, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase through our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

• Full name.

• Email address.

• Shipping and billing address.

• Phone number (if provided).

• Payment information (securely processed by third-party payment providers; we do not store your full payment card details).

• Order history and purchasing behavior.

• Information about your device, browser, and IP address.

3. How We Use Your Information

We use your information to:

• Process and manage your orders.

• Provide customer support.

• Send you order updates and tracking information.

• Improve our website and customer experience.

• Prevent fraudulent transactions.

• Comply with our legal obligations.

4. Sharing Your Information

We do not sell your personal data.

We may share your information only with trusted third parties when necessary to operate our business, including:

• Payment processing providers.

• Shipping and logistics companies.

• Email marketing platforms (if you have given your consent).

• Analytics and reporting service providers.

These third parties may only use your information to provide the services they perform on our behalf.

5. Cookies

We use cookies to improve your browsing experience, analyze website traffic, and personalize certain content.

You can disable cookies through your browser settings; however, some features of the website may not function properly.

6. Data Security

We implement reasonable security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of data transmission or storage over the Internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights (GDPR)

If you reside in the European Economic Area (EEA), you have the right to:

• Access your personal data.

• Request correction of inaccurate personal data.

• Request the deletion of your personal data ("right to be forgotten").

• Object to the processing of your personal data.

• Request data portability.

To exercise any of these rights, you may contact us at:

Email: helpeverpaw@gmail.com

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with legal, accounting, and tax obligations.

9. Third-Party Services

Our website may use third-party services that collect, monitor, and analyze information to help us operate our business efficiently.

Each of these providers has its own Privacy Policy governing how they process your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the date of the latest update.

11. Contact

If you have any questions about this Privacy Policy, you may contact us at:

Email: helpeverpaw@gmail.com